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We're sorry to hear we've not met your expectations. To help us put things right please get in touch with a member of our team via one of our contact methods below:

  • Phone: 0333 234 5678
    Calls to this number cost up to 7p per minute + up to 65p per minute network charge when calling from a mobile. Provider charges vary.
  • Email: customercare.uk@avon.com
  • Write to us: Avon Cosmetics Limited, Lancaster House, Nunn Mills Road, Northampton, NN1 5PA

If you have reached out to us and we have been unable to resolve your complaint, you may wish to speak to the Direct Selling Association, the Industry Body for Direct-to-Consumer Retail. You can find out how to contact them here: https://dsa.org.uk/contact-us/