Site Accessibility
Accessibility Statement
At Avon, we are committed to making our website, avon.uk.com, accessible to all users, including individuals with disabilities. We strive to improve the usability and accessibility of our website, ensuring that our online content and services are available to everyone, including people who use screen readers or other assistive technologies. To achieve this, Avon partners with trusted experts, to implement solutions that help our website conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA standards.
Current Accessibility Efforts
We are currently in the process of improving accessibility on our website. This ongoing work includes the use of both automated accessibility testing tools and user feedback, including testing by individuals who rely on screen readers. We are also reviewing our website for conformance with the Web Content Accessibility Guidelines (WCAG) 2.2 and will publish any known accessibility issues and plans for remediation as soon as possible.
Ongoing Improvement
Please note that our efforts to enhance accessibility are ongoing. We are continually working to ensure the best possible experience for all users, and we expect that it may take several months for all improvements to be fully implemented. While we strive for compliance with accessibility standards, our pages may not always pass all automated tests or validation tools. We appreciate your understanding as we continue to work on these improvements.
Contact Us
If you have any questions, concerns, or suggestions regarding the accessibility of our website, or if you encounter any issues, please do not hesitate to contact us. You can reach us by:
- Email: customercare.uk@avon.com
- Phone: 0333 234 5678
Calls to this number cost up to 7p per minute + up to 65p per minute network charge when calling from a mobile. Provider charges vary.
When contacting us, please include the following information:
- The title of the page where the issue occurred
- A description of the issue
- The type of computer or software you are using We will make every reasonable effort to resolve any accessibility issues you experience.
Adapting Your Device
For individuals who may need to adjust their device settings to improve accessibility, we recommend visiting AbilityNet's "My Computer My Way" for guidance on how to adapt text size, colour contrast, and use screen reading software to improve your browsing experience.
Preparation of This Statement
This accessibility statement was prepared on 26.11.24. It was last reviewed on 26.11.24. We will continue to review and update this statement as we make further improvements to our website's accessibility.